ACCA Performance Management (F5) Certification Practice Exam

What role does training play in the implementation of new information systems?

1. It will reduce system costs

2. It increases staff adaptability to changes

3. It decreases system downtime

4. It has no impact on implementation

The correct answer is: It increases staff adaptability to changes

Training is a crucial element in the successful implementation of new information systems because it equips staff with the necessary skills and knowledge to adapt to the changes that the new systems bring. When employees receive proper training, they can understand the functionality of the new system, learn how to use it effectively, and become comfortable with any new processes or technologies introduced. This increased proficiency enhances their overall adaptability, making the transition smoother and ensuring that they can efficiently operate within the new framework. Additionally, well-trained staff are more likely to embrace the changes rather than resist them, fostering a positive environment for innovation and improvement. Adaptability to technological changes is essential for organizations that want to remain competitive, as it enables them to leverage new tools effectively and respond to market demands swiftly. While other aspects like reducing system costs or downtime might also be influenced indirectly by training, the primary impact is on enhancing employee adaptability, which ultimately leads to a more successful integration of the new system into everyday operations.